We promise to refund or exchange any* unworn and unused item when you return in saleable condition. For hygiene reasons we do not offer refunds on pierced jewellery. Items must be returned within 14 days of the delivery date for a refund. All items must be sent back in its original condition. Postage costs will not be covered by Flaura Rose. *Unless made to order or customer made.


Please email if you would like to return an item and return details will be provided.

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