Privacy Policy

This privacy policy sets out how Flaura Rose uses and protects any information that you give when you use this website.

Flaura Rose is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Flaura Rose may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

By using this site, you are of legal to age to buy online or you have given us your consent to allow any of your minor dependants to use this site.

What we collect

  • Name, shipping and payment details
  • Contact information including email address
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to process your order and obtain payment
  • internal record keeping
  • we may use the information to improve our products and services

We will only use your personal information for marketing if you have given consent. You can opt out at any time by contacting us at info@flaurarose.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

CANCELLATION

No cancellation policy after order has been processed. If you wish to return an item please review our return policy. 

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@flaurarose.com

Full postal address: 21 Lowther Drive, DL5 4TJ

01325 308284